The Service is offered on a subscription basis for a one-time fee (Subscription). We do not charge automatically or renew subscriptions without your consent. Once the subscription period ends, we will contact you to offer a renewal. It is entirely your choice whether to continue with the subscription or not.
All applicable prices are clearly stated on the payment page. Please review the payment details carefully before completing your purchase. The full subscription fee is charged as a single transaction at the time of purchase.
All applicable prices are clearly displayed on the payment page at the time of purchase. Please review all pricing information carefully before proceeding.
The full subscription fee is charged in a single transaction at the time of purchase using the payment method you provide. We do not split the charge or apply automatic recurring payments.
Payment processing is handled securely via our authorized third-party payment provider. Depending on your bank or card issuer, additional fees such as currency conversion or transaction charges may apply.
We may occasionally offer a paid trial for a nominal fee. At the end of the trial period, your access will expire unless you choose to purchase a full subscription. You will not be charged automatically after the trial ends unless you actively opt into a subscription.
Discounted or promotional subscriptions may also be offered. These do not auto-renew and will require manual renewal at the standard rate once the discount period ends.
Since we do not use auto-renewal, there is no need to cancel ongoing charges. Your access to the service will simply expire at the end of your subscription period unless you choose to renew.
If you wish to discontinue your use before your subscription ends, your account will remain active through the end of your paid period.
You can contact us for any subscription-related queries through the following methods:
* Live chat support
* Contact form: https://fixmatepros.com/contact.html
* Email: support@fixmatepros.com
You may request a refund within 30 days of your initial registration. If eligible, we will issue a full or partial refund of the subscription fee, including any applicable setup or joining fees.
California Residents:
If you cancel within three business days of registering, you will receive a full refund within 10 days of your cancellation request.
EU Residents:
If you cancel within 14 days of registration and the services have not been fully rendered, you are entitled to a proportionate refund in accordance with EU consumer rights.
Any translation from the English version is provided for your convenience only. In the event of any difference in meaning, version, or interpretation between the English language version of this Subscription Policy and any translation, the English language version will prevail.